If you believe that any Material
on the Site infringes your copyright or trademark rights,
you may request such Materials be removed by contacting
Arria Inc. at the contact phone 913-451-9696 or by e-mail
at
sanjiv@arriainc.com.
The following information shall be provided on a notarized
statement from you as well as the authorized representative
of the holder of the copyright, stating that you make
this statement under penalty of perjury, that the information
supplied is accurate, and that you are authorized to
act on the copyright owner’s behalf:
• Advise Arria Inc. of the details with regards
to receipt of product in a damaged condition, including
a description of damage to product and a description
of condition of packaging as received. This advise
to be made within 48 hours of delivery of product
via e-mail to sanjiv@arriainc.com.
• Save all packaging material so the carrier
may inspect damage
• Wait for a return authorization (RMA#) to
be issued by Arria Inc.
• Have the damaged product available for a pick
up.
Refund or replacement will be done once the damaged
products have been picked up and inspected.
